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Help Center
Find answers to common questions about Renthim.
Who can appear in search results?
Only members with a Standard or Professional membership are visible in search results. Free members can browse but are not discoverable.
How does geolocation work?
When you visit the homepage, we use your browser's location to show members near you. You can override this by typing any city in the city filter.
What is the difference between Standard and Professional?
Standard members appear in search results and can message others. Professional members get a PRO badge, priority placement in search, unlimited photos, and advanced analytics.
How do I cancel my subscription?
You can cancel anytime from your Subscription page. Your membership will remain active until the end of the current billing period.
Is my personal information safe?
Yes. We take privacy seriously. Your data is encrypted and never shared with third parties. You control what appears on your public profile.
How do I report a member?
On any profile, tap the report icon. Our moderation team reviews all reports within 24 hours.
Can I use Renthim on mobile?
Yes! Renthim is fully responsive and works great on any device — phone, tablet, or desktop.